Your privacy is of the highest importance to us, and we promise never to release your details to any outside company for mailing or marketing purposes.
We comply fully with GDPR legislation, and we treat all your personal information as fully confidential.
We use reputable third-party e-commerce providers (including Selz and PayPal) on a lawful basis for the processing of your orders. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.
We use a third party e-mail communication provider, MailChimp, to deliver our updates and newsletters. Data is held on Mailchimp's GDPR-compliant secure servers, and we gather statistics around e-mail opening and clicks using industry standard technologies to help us monitor and improve our mail outs and newsletters.
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. We secure access to all transactional areas of our websites using ‘https’ technology and all sensitive data is secured by SSL encryption.
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
When you place an order, we’ll keep the personal data you give us for six years so we can comply with our legal and contractual obligations.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. To withdraw consent you can use the contact form to contact us. Please note that all Mailchimp e-mails offer the option to unsubscribe by clicking on the "unsubscribe link" at the bottom of the e-mail.